Need’s Privacy Policy

This privacy notice describes how Need collects and processes your personal data when you use our Service.

Private by default

There is no search or browsing for freelancers or companies - profiles are private by default.

Freelancer - collection and use

Using the Service as a freelancer requires you to register and create a Profile. Private by default, this Profile is only shared when you respond Yes (send your Interest for an opportunity) to a company or if you are part of their freelancer network.

We send you Notifications by email and/or twitter when a posted need (opportunity) matches your role.

  • Full name - Profile and Notifications
  • Email - Profile and Notifications
  • Website - Profile
  • Telephone - Profile
  • Twitter username - Profile and Notifications
  • Country - Profile
  • Role - Profile and Notifications
  • Preferred work location - Profile and Notifications
  • Bio - Profile
  • Photo - Profile
  • Note and rate - Interest

Company - collection and use

Using the Service as a company requires a Profile. Private by default, this Profile is only shared with matched freelancers when you post a need (an opportunity).

  • Company name - Profile and Notifications
  • Email - Login, Profile and Notifications
  • Address - Profile
  • Telephone - Profile
  • Twitter username - Profile
  • Bio - Profile

Purposes for which we will use your personal data

This table describes our legal bases for processing information about you under EU data protection laws. We have identified what our legitimate interests are, where appropriate.

Purpose/Activity Lawful basis for processing including basis of legitimate interest

Register for an account
  • Performance of a contract with you
  • Necessary for our legitimate interests (to keep our records updated)

To deliver our services to you:

  • Enable you to create a profile and use our service
  • Enable you to promote a freelance opportunity
  • Enable you to respond to freelance opportunity
  • Performance of a contract with you
  • Necessary for our legitimate interests (to keep our records updated)
  • Necessary to comply with a legal obligation

To manage our relationship with you:

  • Notifying you about changes to our terms or privacy policy
  • Dealing with queries and feedback from you
  • Performance of a contract with you
  • Necessary for our legitimate interests (to keep our records updated)
  • Necessary to comply with a legal obligation

To administer and protect our business and this website

(including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
  • Necessary for our legitimate interests (running our business, provision of IT services, network security, to prevent fraud)
  • Necessary to comply with a legal obligation (payment of corporation tax, or if compelled by order of a Court, or as part of legal proceedings

We do not store your credit card details

If you choose use our paid services, your credit card details will not be stored or be accessible by us. Your payment details are encrypted and securely stored by Stripe (privacy policy).

Email service providers

We use Postmark (privacy policy) for our transactional emails.

Cookies

We use cookies for 'keep me logged in' and to save form states in your browser.

Third parties

We may link to other websites, they will have their own privacy policies. We do not accept any responsibility or liability for these policies.

Protecting your information

We have security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure and we run our site exclusively over SSL (https).

We have put in place procedures to deal with any suspected personal data breach and in such event we will notify you and any applicable regulator where we are legally required to do so.

Data retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations and resolve disputes. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Even if you delete your account that the deleted information may persist in our database backups for upto 14 days.

Your rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to Contacting us to find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

Contacting us

You can contact us on hello@needhq.com if you have any questions about this privacy notice and exercise your rights.

For the purpose of the General Data Protection Regulation (EU) the data controller is Simplified Limited, a private limited company registered in England with number 07890462 whose registered office is at 225 Liverpool Old Road Preston PR4 4RJ

Changes to this privacy policy

We may at anytime updated this policy, notice will be posted on this page. You should check this page regularly for changes.

This privacy policy was last updated on 25th May 2018